So you have decided you want a Dyson DC24? The baby ball? Dyson no longer produce them new, but they are a great reconditioned/refurbished buy if you get it right. Before I explain to you where to get one from, you should make sure a DC24 is for you. Dyson marketed the DC24 at everyone. […]
This is from a Dyson dealer in a member-only forum in the Dyson trade business:
I think the window of opportunity for large scale refurbing of machines is coming to an end. I’ll explain why I think that and we’ll maybe discuss.
When James Dyson had the reigns of the company instead of Max Conze and the bean counters as we have now, they made good products that lasted. Great for consumers and folks like us who refurb stuff, but bad for the long term growth of Dyson.
I call it the Volvo effect: Remember the Volvo 240, the 740 and the 940? Proper things; albeit facelifted versions of the same things. Built like tanks, cheap and easy to fix and lasted for years. Those cars were so good that Volvo went skint and started rebadging French cars along the way down to ownership by Ford, etc. Because repeat custom was low as the product was too good.
Why would you sell someone a product and not see that buyer again for fifteen years, when you could sell them a product that has built in natural short term expiry, beyond which it is an uneconomical repair? That way you see the customer again right after the guarantee runs out.
In reality, Dyson was a one trick Pony. The DC01 was OK, but the DC04 was really the one that made the company. But, for example, my Dad still has one of the very first DC04’s we imported brand new in the late 90’s. As do literally hundreds of thousands of other people.
The DC07, a DC04 with a different cyclone. A facelift.
The DC14, a revamped DC04.
The DC27 has a carriage design fault that nobody seems to be able to figure out how to fix.
The DC33, a shoddier, cheaper built, facelifted DC14. Pretty much a DC04 under the skin.
And at the DC33, they killed the model that made the company. That design is now dead. It was still too good.
Along the way we had the over-complicated and expensive to repair DC15 and DC18. The future!
What we have since is facelifts and evolution of the DC18. Each one more complicated, with more to go wrong, and inbuilt design flaws and intended short life components.
Balls are built to blow up or fall to bits at the end of the guarantee period. Many do so well before then. Early expiry by design.
If they learn by the mistakes of making the parts and tools fit all models, which they have, they can minimise the impact of the aftermarket on parts prices by making everything that little bit different along the way so parts are not interchangeable (DC18 and DC25 cyclones are early evidence of this – same item, bar one tweak which stops one working on the other).
Fast forward to today, and we have the DC41, discussed here. A machine so overly complicated to take apart, with parts so expensive, and design so awful that core units will be in no condition to refurbish in the future. Even the ducts were falling apart on the “clean ones” we got. We had to glue them up and make some pretty shoddy chemical metal repairs here and there I wasn’t really happy with. They have the inbuilt design fault that renders most in need of a new cleaner head (shitty wheel causing glueing to the floor and Johnson brushroll motor from the DC25).
DC41’s we here will see in two or three years will be in no condition to refurbish without practically renewing the machine. Who does hand-helds? Also crap and no small parts available for.
This means our window of opportunity has expired on new models. Dyson have closed the door (as they have tried to do on Airblades – but thats another story)
This leaves the refurbers window of opportunity the DC04, DC07, DC14 and DC33. To a lesser extent we might add the DC24 and DC25 (both riddled with design faults but just doable).
We are seeing some DC04 stuff going obsolete the last few weeks, soon they will pull support as they did with the DC01. Why the DC01 is almost gone.
We will be left with the 7, 14 and 33 as easy to do machines with plentiful parts. Followed up by the 24 and 25. When they get older? Job done.
Aggressive “trade in” deals is causing over supply in the core machine market. We was reaching out for machines a year ago. This week we turned down 120, and that is after moving along about a hundred into the trade recently “as is”. That wont last long, just long enough to pull a few hundred thousand more older machines out of the market to overwhelm the aftermarket and create export to the developing world, which is already happening – we already exported some machines this way.
Export en masse of core units is good for a manufacturer – it empties the main marketplace (where the profit is) of old products people can recycle. When did you last see a Volvo 940 or a Mercedes 307D/308D/310D T1 van?
You didnt because they all quietly vanished on boats to Africa. Volvo and Mercedes created export demand – as Dyson are doing. Soon we will see guys buying up old units to send to Africa, India and maybe Russia in container loads (remember when all the Ladas went back to Russia in 97-98?).
I give it five years tops. After which all that will be available is smashed up DC41’s and later models that will be uneconomical and over-complicated to repair leaving no decent profit margin. So the refurbed machine market will die. We’ll all get a good run on DC14’s (aka Volvo 940) now for a while, but when they start to look old hat, the easy days will be behind us.
This has all been planned by Dyson carefully to kill the refurbed machine aftermarket (an unintended consequence of a quality product), and by extension reign in the burgeoning after-market. Every machine any of us sell is a potential lost sale to them how they see it. I don’t agree with that (I think the customers are quite different), but I heard it from the horses mouth: A Dyson staff member. Why they closed our spares account without warning. Explanation? “We don’t support what you do. We don’t support the refurbished product market. We refuse to supply you, and have notified every dealer in Europe not to supply you.” Well, I like to ruffle feathers. I am flattered they noticed us.
Any thoughts or opinions out there?
Manchester, England (PRWEB) May 11, 2013
The specialist Dyson vacuum cleaner spare parts specialists http://manchestervacs.co.uk have re-launched their online spare parts store.
Already the largest independent retail Dyson spare parts suppliers in the north of England, Manchester Vacs have now extended their product ranges even further. The spares listings now cover every upright model Dyson have produced from the DC01 right up to the DC50, whilst adding spares also for non-UK cylinder models such as the DC29.
The range of Dyson spare parts now supplied by Manchester Vacs far exceed what Dyson themselves make available to the public, and they also offer many spare parts that Dyson refuse to make available even to the trade. You can buy the DC25 brushroll motors from Manchester Vacs that no other UK Dyson spare parts supplier is able to source.
Manchester Vacs continues to innovate and has once more turned the Dyson spares market on its head.
Recycled Dyson spare parts have always been a large part of the Manchester Vacs business model. Despite getting larger over the years, that hasn’t changed. The new online store still features many recycled and reconditioned parts. Customer feedback suggested that people enjoy not only saving money, but also being green at the same time. Recycled parts are a great way to do that. It is claimed that each of us throws away over three tonnes of broken electrical appliances during the course of our lives. Repairing and extending the life of your Dyson is green. It’s a small cog in the large machine that is our future sustainability.
The online store has now opened its doors to the world market making it easier for customers in Australia, the USA and elsewhere to source hard-to-find Dyson spare parts right from the home of Dyson: England. Manchester Vacs will also ship to some countries that many parts suppliers refuse to trade with such as Russia and Ukraine.
“Manchester Vacs supplies Dyson parts that are simply not available anywhere else. They were the first to sell brushroll removal tools in the UK, and they are the first to sell DC25 Johnson brushroll motors and PCB’s. They continue to innovate and turn the Dyson spares market on its head.” wrote Angus Black, the author of the ‘Unofficial Dyson DC07 Workshop Manual’ and spokesperson for http://dysonmedic.com – the oldest Dyson review site on the internet.
Manchester Vacs also give their site visitors and customers access to a global internet advice forum for Dyson enthusiasts and repairers. Its many hundreds of active members, expert advisors and experienced contributors from the US, Australia, Canada, South Africa and the UK, can advise the DIY repairer free of charge.
The new online Dyson spare parts shop at Manchester Vacs gives customers access to a highly innovative predictive search feature allowing them to find the parts they need with ease. Delivery is free on all UK orders over £25. They have also slashed three hundred prices across the store and now stand as one of the most competitive Dyson spare parts specialists on the internet.
The all new Manchester Vacs Dyson spare parts online shop is now open for business athttp://manchestervacs.co.uk/Dyson
Well, it isn’t *really* a Hoover they would have us believe. This is a brand new cyclonic upright vacuum cleaner. It has HEPA filtration and comes with washable filters – similar to a Dyson (it even comes with a spare filter). It is cyclonic and bagless – similar to a Dyson. It has a motor-driven brushroll – similar […]
Manchester Vacs have done it again!
In the 1990’s they brought you brand new DC04’s at unbeatable prices. They sold hundreds.
In the naughties they brought you brand new ‘grey imported’ DC15’s at unbeatable prices. They sold hundreds.
In June 2012 they are offering brand new DC33’s at just £199. Yes, £199 including FREE UK mainland delivery.
I spoke to Claire from Manchester Vacs on the telephone today and I got the heads up on this offer that started today! She told me she doesn’t know how long the deal will last, and they don’t know how many they can get, but they are available right now and they are selling like hot cakes!
This is the gold and silver DC33 Multi Floor with HEPA filters.
It sells on Dyson’s website for £269.99. >>See here for proof<<
It sells on Amazon from the cheapest seller for £214.09 with delivery. >>See here for proof<<
Manchester Vacs can sell it for £199 including standard courier mainland UK delivery and a two year Dyson guarantee. While stocks last……. so that means be quick!
You can click the button below to go to the page for the deal.
If you see them on that page, they are still available. If you don’t see them on that page, they have all gone and you have missed the boat.
Manchester Vacs was founded as a Dyson spare parts and service specialist based in Manchester. Since that time, they have grown to be one of the North West’s largest independent and trusted service professionals for Dyson vacuum cleaners.
With over 30 years experience in the vacuum cleaner industry, Manchester Vacs has become renowned for excellent service. They pride themselves on providing good value to their ever-expanding customer base.
Their website offers much free information on DIY repairs to Dyson vacuum cleaners. With their wealth of Dyson knowledge, and their fast, friendly service, makes Manchester Vacs your one stop Dyson shop for Manchester, Stockport, Salford, Cheshire, Oldham, Lancashire and Tameside. If you are looking for a Dyson service in Manchester, look no further than Manchester Vacs.
Manchester Vacs is the original Manchester Vacs – click the red button below to visit the website.
Beware Unscrupulous Dyson Service Companies!
Such is their success in the Manchester area in recent years, that a few other individuals have set up copycat sites using similar themes, logos and fonts. These unscrupulous operators usually plagiarise the Manchester Vacs website for their material – which is illegal – and Manchester Vacs have been successful in having several copycat websites closed down to date.
Unfortunately, rogue Dyson ‘service’ companies are abundant in Manchester and Tameside. Most of the rogue Dyson service companies operate without commercial premises and prefer to ply their trade in your home. This way, they can take your machine to pieces and try to sting you for sometimes as much as £100 for a simple repair that would cost maybe a fifth of that with a reputable Dyson repairer.
Dyson have been made aware of more than 25 bogus companies and has been contacting customers personally to warn them of the scams. Trading standards have investigated several dubious Dyson service and repair companies in the Manchester area masquerading as legitimate operations. Most operate amateur built websites that are full of stolen images, Dyson’s trademark and one site we know of have even stolen Dyson’s official videos and overlaid them with their own text in order to dupe customers on Google into thinking that they may be in some way official Dyson agents.
If you seek service or repair for your Dyson in the Manchester or Tameside area, choose a trusted professional that have a bricks and mortar shop and and a good local reputation. Choose Manchester Vacs.
If you are looking to buy a Dyson DC27 motor online in the UK and have landed here, we can help. As the DC27 is quite a late model of Dyson vacuum cleaner, not very many people are offering these DC27 motors to the public just yet.
It seems, to the independent Dyson specialists though, that the Dyson DC27’s are designed in such a way, as were the earlier DC14’s, that makes the motors work quite hard. If they are not looked after, for example by not washing or washing the filters when required, this puts undue stress on the motor and can cause premature failure. That means you will need to replace your motor as they are seldom repairable.
The Dyson DC27 is fitted with what is called a YDK motor (which some people call a YV type motor as they usually have “YV” followed by some numbers written on the side of them).
So here at the Real Deal Blog, we are going to let you into a little secret known only to the trade. The Dyson DC27 shares a motor with another model of Dyson. This means that you can buy them after-market right now (because Dyson will not sell you one) and you are not tied to a “Dyson service” at seventy-something quid to get your DC27 fixed.
If you are up to the job of replacing the motor yourself, you can get the motor for £35 including UK delivery to your door!
The Dyson DC14 Crevice Tool: On early Dysons, the long crevice tool was pretty much the same and mostly interchangeable between models. Then Dyson had a natty idea; make each one for each machine different!
Why would they go to the trouble of doing that? Well, because the world and his wife were already making after-market Dyson crevice tools for the existing models. To make a new one for the DC14 means that for all those thousands and thousands of people who lose theirs, and all the Dyson reconditioning guys out there who like to sell a machine with tools, all those folks were tied to buying a Dyson one. Brilliant! Capitalism in action.
When one of the many after-market companies out there spend a lot of money to make a similar item for less money, Dyson are rumoured to come down on these guys like a ton of bricks, complete with the legal team and budget that one would expect of a multi million pound company.
However, if you are one of the poor saps who are forced to buy one off the Dyson website at £12.25 (including postage), it wouldn’t be unreasonable that you felt a little miffed at being stung for over a tenner for a little plastic tube.
Because the DC14 crevice tool is a pretty unique looking item, after market manufacturers have been reluctant to run the risk of taking Dyson on to produce one unless they are sure they have dotted their “i’s” and crossed their “t’s” as regards to Dyson’s intellectual copyright.
However, one company has now produced one. Just like the original, it is slightly bent and it clips to the side of your machine like your original one did.
You will be hard pressed to tell the difference between the after-market one and the original one.
Apart from the price. Dyson will charge you £12.25 for one of theirs. You can buy one of these for £8.50. Click the little “click me” icon below to go to the page where you can buy one for £8.50 including UK delivery.
Reconditioned Dyson DC04 vacs start at just £49 with the famous six months “no quibble” guarantee! Looking for a Dyson DC07 in Manchester? Reconditioned Dyson DC07 vacuum cleaners start at just £69 with the “no quibble” six months guarantee.
How about spare parts? Filters and spare parts for most models of Dyson vacuum cleaners are carried in stock. Dyson hoses, Dyson motors, Dyson brush bars, Dyson sole plates, its all available at Manchester Vacs.
Looking for Dyson repairs in Manchester? Manchester Vacs also service and repair all models of Dyson vacuum cleaner. In fact, they will service and repair any make of vacuum cleaner. Your vac can work like new again – and servicing starts at a credit-crunching £30! Who can beat that?
If you are looking for a Dyson Doctor in Manchester, look no further than Manchester Vacs.