Tag Archives: post office

Small Business Fed Up of Queuing at The Post Office?

Hermes direct:

Eventually we started using Hermes directly. Same bulk upload tools as P2G but a few pence cheaper.

Cons:

Hermes are great for low value items you can afford to give some away of – because you will be doing.
The drivers routinely lose/steal stuff or deliver it to random neighbours, sometimes other addresses entirely, leave it in their car for a week if they have flu, drop it in puddles or simply toss stuff over walls in the rain.
Because of the above, tracking will sometimes say delivered but customer says it isn’t.
We found Hermes to be more trouble than they were worth eventually and preferred to pay more to get a better service.
Put Collect+ and Yodel into the same category.
>>Read about Hermes/MyHermes here<< My preferred options: We use a mix of Post Office PPI and DPD courier. Royal Mail Business. You get in touch with Royal Mail business section and tell them you want an OBA (online business account) and want to use PPI. This allows you to book your own boxes online, select Recorded etc, and drop them off at the post office in bulk done already and walk out. You pay every month by DD. You are sat at home with a glass of wine rather than standing in the PO. Now they will make you buy a £250 printer to do this now (we use the old label system still) and the software is a bit of a learning curve, but once you are doing it, it is easy peasy and a bit cheaper than the PO counter. Cons: Your local post office might sulk at taking them in pre-paid this way – ask them. They are contractually obliged to take them but many still refuse citing lack of space. You may need to remind them they still get paid if they scan recorded mail (which they do from your book 10 at a time using the bulkscan tool on their screen). Continue reading

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Hyde Tameside Sorting Office Post Office

The Post Office is so useless the last few months that even eBay are recommending using alternative carriers. All manner of outfits will now deliver small parcels around and about the place for between £3 and £10 depending on size and weight. There are some new services springing up where you drop your parcel off at the local convenience store and your recipient collects it from their local convenience store. Not ideal, but cheap at least. The Post Office is losing its monopoly on parcels (letters are currently protected from serious competition by an act of parliament). Bloody good, I say! Let the Post Office compete in the market place and let people vote with their feet and quids! Continue reading

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