Years ago, I used to have a Merc van business [sales, service, repair, dismantling – the usual]. We closed it in 98 and moved on to other things. Since then we moved into Dyson vacuums. Identical business model in many respects [dismantling, parts, sales, service, repair], but smaller, lighter things one can work on indoors, by the fire, and use screwdrivers with instead of working outdoors using air tools in January [we are all in our 40’s now after all – all that spanner work at -5c should be long gone].… Click here to continue reading this article
This is from a Dyson trader in a member-only forum in the Dyson after-market business, and re-posted here with permission for comment:
I think the window of opportunity for large scale refurbing of machines is coming to an end. I’ll explain why I think that and we’ll maybe discuss.
When James Dyson had the reigns of the company instead of Max Conze and the bean counters as we have now, they made good products that lasted. Great for consumers and folks like us who refurb stuff, but bad for the long term growth of Dyson.… Click here to continue reading this article
Why do we say to you that cold-calling telephone sales people who want to service your Dyson are a scam?
Well, first of all – they are NOT from Dyson!
When you have the “fly-by-night” cowboys in your home to do a twenty minute Dyson DC07 service, they will not do a proper job.
“Why not?” you may ask. Well, the reason is, that with a Dyson DC07, a professional service involves stripping the cyclone down and cleaning it – preferably with a power washer or a steam cleaner – to restore optimal performance.… Click here to continue reading this article
James Dyson has made millions by allowing us to see the dirt we suck up. As he calls for more inventors, Lucy Siegle asks him about manufacturing abroad, design disasters and whether he could build a nuclear reactor.
I am at Dyson HQ in Malmesbury, Wiltshire, the beacon of British industrialism, which is not a dark satanic mill but all light, contoured glass and bridges over placid water between sculptures. This is the birthplace of the bagless, see-through vacuum cleaner that offers 100% suction (so well known it need only be referred to as “the Dyson”) and the planet’s most powerful hand dryer, the Airblade.… Click here to continue reading this article
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