Another eBay miscreant to write up here for the benefit of Google. This one takes non-paying to a new level by not only not paying, but making excuses as well and then costing you money!
The name to block is 2009kclarke which is a user name with only nine feedbacks (need I say more?). His name is Kenneth J Clarke, he lives at 21 Tinagel Place, Berryhill, Stoke on Trent, ST2 0AP. His number is 07933 538 604. His email address is: email@example.com
Here is the gag he pulled on us: He bid on a listing then completed checkout electing to pay by “credit cards”. He got invoiced followed by a few reminders. Silence. We got his contact details from eBay to call him up and ask if there was a problem. Nobody answers the phone…….
Well, we do take credit cards using the excellent “Nochex” service. So we promptly sent him a pre-filled payment link. All you do is click “pay”, enter your card details and presto – happy days.
That was too complicated for Ken. Then the excuses started. Stories about wanting to pay by Paypal but couldn’t because “credit cards” had been selected in error. Not understanding how to use the “click and pay” link we sent him (I think our five year old could grasp that actually). Wanting to send a “Postal Order” was the next one (I’m sorry, are we in 1978?). Then whining about how a relative had bid on his behalf and blah blah blah……. you get the idea.
Knowing how these people work, it was clear he had changed his mind or didn’t have the money. We messaged the bidder below him (after giving Ken due warning of our intent) and asked them if they wanted to buy the goods as we had a non-paying joker as winning bidder. The other bidder said yes, we listed it as a second chance offer and sold the item the next day.
All that was left to do is get a refund of the eBay fees incurred by the time-waster Ken Clarke. Easiest way to do this? Initiate a “cancel transaction request” through eBay. Non paying joker only has to click “I agree” and its all finished. What did Ken do? He clicked “decline” which means we still pay final value fees of about £2-50 – Gee, thanks Ken.
Then……… our Ken feeling buoyed by now, starts sending emails saying stuff like “Why did you sell it someone else?” and “To me a deal is a deal!” – well duh…… only if you actually pay Ken.
So the moral of the tale is if you don’t want to be stiffed by Ken using eBay as his accomplice, do not contact him, wait four days and do an “unpaid item process” through eBay and get your fees back first. Then second-chance the item to the person below him who will pay.
In this instance I believe it was simply genuine stupidity that prevented him paying rather than bad intent. He is clearly an inexperienced eBayer. But, who has the time to play “ABC-123 learn with Mother” with all these people? Not me.
Slow and non-paying eBayers are the bane of eBaying nowadays because they think they operate with impunity because sellers cannot leave them negative feedback. Some of them only realise later they get written up on blogs like this……. oops!