Parcel2go and Hermes (Evri) Overweight Parcel “Extra Payment Required” Rip Off.
Have you had the “Extra Payment Required” email from Parcel2Go or Evri?
As online sellers, we access the services of Hermes/myHermes (2022 edit – now Evri) sometimes direct, and sometimes through parcel2go.com – depending on which platform we are booking from.
Years ago, everyone used to book everything at 0.99kgs and anything up to about 3kgs would go through without a hitch. That was never going to last.
In the last 18 months, Hermes has started routinely weighing everything, so weights must be accurate. No big deal and not rocket science to make sure which band your parcel falls into, right?… Click here to continue reading this article