Small business wondering if there is more to life than queuing at the Post Office counter?
Wondering which courier to use?
Been there – done that. Here are some pointers.
The post office or couriers are the two options.
Remember: For Highlands and UK islands always use the Post Office, they will always be cheaper. You’ll find the postcodes couriers surcharge online, IM, PO33, BT and some K Scottish ones. Couriers don’t want to go there so they charge more. PO is always cheaper on small boxes.
Have you had the “Extra Payment Required” email from Parcel2Go or Evri?
As online sellers, we access the services of Hermes/myHermes (2022 edit – now Evri) sometimes direct, and sometimes through parcel2go.com – depending on which platform we are booking from.
Years ago, everyone used to book everything at 0.99kgs and anything up to about 3kgs would go through without a hitch. That was never going to last.
In the last 18 months, Hermes has started routinely weighing everything, so weights must be accurate. No big deal and not rocket science to make sure which band your parcel falls into, right?… Click here to continue reading this article
If you are selling online and using MyHermes as your delivery service, here is a cautionary tale.
We send perhaps 50 parcels a day with Hermes, they seem to get most of them right. We get a few bouts of stupidity such as stuff delivered to completely different addresses, one customer found one on the road outside his house, the odd one gets damaged and the odd one has been stolen in transit (vanished).